Use Case #1 Maximize Efficiency During Inspection Rounds Rounds & Reading with Scan-It How much time is wasted with multiple visits...
A building maintenance company that manages hundreds of properties, was struggling to manage their maintenance tasks, creating an ongoing backlog. Many of their sites were receiving high volumes of service requests (some up to 40 per day). However, there was no method of efficiently managing their technicians or their time. Their paper-based system was contributing to lengthy travel time as each job request required technicians to travel to dispatch office and pick up instructions. Additionally there was an inability to track accurate time and repair status of technician. Tenants were demanding status into visibility of their repairs, but there was no way to provide updates resulting in an increase in consumer service interactions.
FieldFLEX implemented their Work Management app to streamline management of facilities and technicians in all their locations.
FieldFLEX Enterprise Mobile Platform tightly integrates with IBM Maximo and TRIRIGA platforms and has all the field service capabilities available to help you maintain and inspect your assets and facilities.