Why Most Mobile Apps Fail in the Field

July 16, 2025

When the Lights Go Out, Every Second Counts

60% of field workers in asset-intensive industries require fill offline access to perform tasks, yet only 30% of CMM/EAM solutions provide robust offline capabilities.

(Source: Gartner, 2021)

Electrical utility technicians face a perfect storm of challenges: Storm response in remote locations; Unreliable cellular coverage especially during outages; Critical substation and grid data spread across 190,000+ records; Zero tolerance for mobile app failures.

The Offline Reality: When severe weather hits, cell towers fail and power grids go down… and often there isn’t cell coverage to begin with. Your technicians need instant access to:

Complete substation configurations
Transformer specifications and history
Grid asset data and circuit information
Maintenance records and outage patterns
Safety procedures and isolation protocols

Traditional Mobile Apps Fail When: 50+ minute sync times mean incomplete data downloads; Connection drops during critical operations; Limited data sets force dangerous field decisions; Technicians waste time driving back for information.

FieldFLEX Delivers Mission-Critical Performance:

50x faster sync = full data load in under 1 minute
True offline capability with full feature access
<10-second delta syncs keep data fresh when connected
Comprehensive data: work, time, assets, meters, specifications, inspections, safety, and history

The Stakes Are High: Every minute of downtime costs utilities thousands. Every incomplete sync risks safety. Every failed mobile app extends outage duration.

When lives and infrastructure depend on your mobile platform, compromise isn’t an option.