Last updated: 21 September 2022
In addition to business information or operational data provided to us by your employer or you, we may collect, process and store other information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Limited Personally Identifiable Information (PII), such as your name, email address, phone number, job title and work location, that is provided to FieldFLEX by you or your employer when you participate in various activities related to the Application, such as data updates or creation for field service management activities.
No Sensitive Personal Data is requested, collected, processed or stored by FieldFLEX.
No Financial Information or Data is requested, collected, processed or stored by FieldFLEX.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including data updates, as well as other interactions with the Application and other users via server log files.
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system.
We may request access or permission to certain features from your mobile device, including your mobile device’s storage, camera, GPS, Bluetooth, calendar, phone and contacts. If you wish to change our access or permissions, you may do so in your device’s settings.
We may request to send you push notifications regarding your activities related to the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
FieldFLEX will not share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
FieldFLEX will not share your information with third parties for marketing purposes, as permitted by law.
FieldFLEX will not share your information with our business partners to offer you certain products, services or promotions.
We use all available administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you or your employer provides to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online or transmitted via the Application may be vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
135 Michael Cowpland Dr., Suite 400
Ottawa, ON K2M2E9