Last updated: 21 September 2022
FieldFLEX (“FieldFLEX”, “We”, “Us”) respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Your use of our mobile application and your data privacy rights may also be governed by the Software License Agreement entered between your employer or directly with you. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.
In addition to business information or operational data provided to us by your employer or you, we may collect, process and store other information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Limited Personally Identifiable Information (PII), such as your name, email address, phone number, job title and work location, that is provided to FieldFLEX by you or your employer when you participate in various activities related to the Application, such as data updates or creation for field service management activities.
No Sensitive Personal Data is requested, collected, processed or stored by FieldFLEX.
No Financial Information or Data is requested, collected, processed or stored by FieldFLEX.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including data updates, as well as other interactions with the Application and other users via server log files.
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system.
We may request access or permission to certain features from your mobile device, including your mobile device’s storage, camera, GPS, Bluetooth, calendar, phone and contacts. If you wish to change our access or permissions, you may do so in your device’s settings.
We may request to send you push notifications regarding your activities related to the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy and all other applicable FieldFLEX Data Protection and Information Security Policies. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
FieldFLEX will not share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
FieldFLEX will not share your information with third parties for marketing purposes, as permitted by law.
FieldFLEX will not share your information with our business partners to offer you certain products, services or promotions.
The Application may contain links to third-party websites and applications of interest, including external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
We use all available administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you or your employer provides to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online or transmitted via the Application may be vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
If you have questions or comments about this Privacy Policy, please contact us at:
FieldFLEX Inc.
Attn: Security
135 Michael Cowpland Dr., Suite 400
Ottawa, ON K2M2E9
Canada
info@fieldflex.com
