Innovative mobile enterprise solutions for work management, time tracking, vendor management, safety & LOTO, inspections, asset management, inventory management, and condition assessment tailored to the facilities management sector.
18 - 35%
Average productive work time
69%
Facilities Affected Monthly
10 - 40%
Through Predictive Maintenance
“What gets measured gets managed” – Peter Drucker
In facilities operations where labor costs can be up to 50% of O&M budgets, most FM leaders cannot answer fundamental questions about productivity and efficiency.
• What percentage of time is actual wrench time?
• What is your Mean Time to Repair (MTTR)?
• What is your First Time Fix Rate (FTFR)?
• How do metrics compare by technician, site, and against industry?
Current State Problems:
  Average wrench time: Only 18-35%
  65-82% time on non-value activities
   10-20% profitability reduction
   FieldFLEX Solutions:
• Offline work order creation with automatic SLA prioritization
• Automatic walk vs idle time detection
• AI-backed management module for real-time KPIs
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• Worst offenders reporting for targeted improvements
• Complete offline data synchronization
• Precise time categorization (travel, walk, wrench, waiting)
Poor service level agreement compliance leads to financial penalties, operational disruptions, safety risks, and damaged stakeholder relationships.
Impact Areas:
• Financial penalties and budget overruns
• Operational disruptions and inefficiencies
• Safety risks and increased liabilities
• Eroded stakeholder trust
FieldFLEX SLA Management:
✓ Automatic SLA enforcement on field-created work orders
✓ Clear RAG status display for priority sorting
✓ Instant vendor app provisioning (< 2 minutes)
✓ Unified work management across internal and vendor teams
Lack of real-time visibility into vendor work creates oversight challenges, delayed inspections, and risks of incomplete or substandard work.
Common Issues:
• PM completion confirmed only through invoices
• Weeks-long delays in verification
• No real-time work visibility
• Undermined operational reliability
Proof-of-Service Solutions:
✓ Instant vendor app provisioning without IT credentials
✓ Automated arrival/departure notifications
✓ Required QR code scans for work verification
✓ Mandatory “as found” and “as left” photos
✓ Background time logging for reconciliation
Human errors contribute to 65% of critical equipment failures, with 17% being maintenance-induced failures from improper PM, incorrect frequency, and missed degradation indicators.
Root Causes:
• Aging workforce & knowledge gaps
• Inadequate training (65% of organizations)
• Paper-based operator logs
• Reactive maintenance strategies
Financial Impact:
• 80%+ facilities affected by unplanned downtime
• 5-20% capacity loss
• Higher energy consumption
• Reduced asset lifespan
Failure Prevention:
✓ Asset-specific inspections with annotated pictures
✓ AI feedback on problem photos
✓ AI-directed troubleshooting steps
✓ Warranty and safety incident flagging
✓ Smart operator logs with immediate enforcement
✓ Interactive checklists and workflow guidance
✓ Real-time degradation detection
Regulatory and sustainability compliance adds significant overhead to FM operations, requiring streamlined integration with normal maintenance workflows.
Compliance Challenges:
• Complex regulatory requirements
• Sustainability reporting demands
• Documentation and audit trails
• Integration with existing workflows
Streamlined Compliance:
✓ Auto-assigned inspections using Workflow Planner
✓ Integrated compliance work with normal FM operations
✓ Automated PDF report generation
✓ Seamless attachment to work orders and assets
✓ Simplified audit trail maintenance
Regulatory and sustainability compliance adds significant overhead to FM operations, requiring streamlined integration with normal maintenance workflows.
Operational Challenges:
• Delayed or missed inspections
• Increased risk of incomplete or improperly performed work
• Compromised operational reliability
• Zero accountability during critical maintenance windows
The FieldFLEX Solution:
✓ 2-minute vendor app provisioning (no network credentials needed)
✓ Automated arrival/departure notifications
✓ QR code verification for work start/completion
✓ Mandatory “as found” and “as left” photo documentation
✓ Background time tracking for billing reconciliation
75% lower vs Custom Mobile Solutions
80% faster to first Go-Live
90% quicker app adoption
With ALL data on the device – on or offline
Intelligent routing of work day assignments
Reduced data re-entry, accurate first-time capture